Lynne Baab • Thursday February 29 2024
Imagine you and a friend are walking in your favorite park. Your friend is talking about a challenging situation at work. During the ten minutes they’re on that topic, your brain flits back and forth from their story to the bird you see flying by, your discomfort in your new walking shoes, your concern that it might start raining and you forgot your umbrella, and your own concerns about work. Oh, yes, the craft project you’re working on these days also comes to mind.
You might think something is wrong with you that you can’t stay focused on your friend’s story and the emotions that lie behind it. On the contrary, our minds are so wonderfully agile that moving between topics is completely normal. We can rejoice that we are capable of thinking about so many different things. Our ability to juxtapose ideas is a root of creativity and problem-solving.
However, when we want to listen carefully to someone and show empathy to them, we have to consider how to deal with this wonderful yet challenging characteristic of our brain’s function. When I did interviews for my book on listening, many of the interviewees talked about “inner noise” as the biggest challenge to listening with empathy. After I finished the interviews, I had the privilege of a conversation with a therapist who teaches at a training program for counselors.
He said they teach their students to think about a parking lot. When the thought about the missing umbrella comes to mind while trying to listen to someone, they suggest that the listener park the thought like a car in a parking lot. Perhaps later, the listener might want to retrieve that car from the parking lot. Sometimes parking the thought makes it go away entirely.
Like so many aspects of listening, this is more easily said than done. It takes practice. My conversation with that therapist took place almost exactly a decade ago, and I have improved since then at noticing what I’m thinking when someone is talking, and then setting it aside. I still find it hard but worthwhile.
The three verbs I have been highlighting related to empathy are helpful in returning our focus over and over to the person who’s speaking. Identify with. Experience. Understand. I want to identify with my friend, so I’ll let that bird fly by and return my focus to trying to identify with them. Or, I will return my attention to trying to experience some of the emotions my friend describing. Or, I can set aside the missing umbrella and return to trying to understand.
Note the way I have described this process—I am using the word “return.” Return my focus. Return to trying to understand. We will always be distracted by random thoughts. Nothing is wrong with us that we do that. We can even rejoice that our brains are so flexible and creative. If we desire to empathize, we need to keep returning our thoughts to the person in front of us.
We can pray for several things related to this process.
Lord, help me stop judging myself for my random thoughts. Criticizing ourselves for our wandering and creative minds adds another layer of thoughts to set aside. I’ll repeat—nothing is wrong with us when our minds wander.
Jesus, help me visualize that parking lot where I can park my random thoughts and help me park them over and over. We need Jesus’s companionship and guidance to figure out a picture that works for us in this desire to deal with distractions. Maybe we need to let the thoughts go like leaves on a stream. Or like dandelion puffs in the wind.
Holy Spirit, help me embrace the word “return.” It is next to impossible to keep a focus on someone else, so the challenge is to keep returning with persistence and without self-judgment. We need the power of the Holy Spirit to park the thoughts that race through our minds, and return over and over to the words and emotions we are trying to focus on, to the human behind the story.
Triune God, show love through me to the people I try to listen to. Our listening is so finite and incomplete. God is the great listener who enables us to convey love to others. We don’t have to be perfect. We can trust that God is working through us.
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Next week: What blocks empathy in addition to “inner noise”? Illustration by Dave Baab: Lower Hutt Valley, Wellington, New Zealand. If you’d like to receive an email when I post on this blog, sign up below under “subscribe.”
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Lynne M. Baab, Ph.D., is an author and adjunct professor. She has written numerous books, Bible study guides, and articles for magazines and journals. Lynne is passionate about prayer and other ways to draw near to God, and her writing conveys encouragement for readers to be their authentic selves before God. She encourages experimentation and lightness in Christians spiritual practices. Read more »
Lynne is pleased to announce the release of her two 2024 books, both of them illustrated with her talented husband Dave's watercolors. She is thrilled at how good the watercolors look in the printed books, and in the kindle versions, if read on a phone, the watercolors glow. Friendship, Listening and Empathy: A Prayer Guide guides the reader into new ways to pray about the topics in the title. Draw Near: A Lenten Devotional guides the reader to a psalm for each day of Lent and offers insightful reflection/discussion questions that can be used alone or in groups.
Another recent book is Two Hands: Grief and Gratitude in the Christian Life, available in paperback, audiobook, and for kindle. Lynne's 2018 book is Nurturing Hope: Christian Pastoral Care for the Twenty-First Century, and her most popular book is Sabbath-Keeping: Finding Freedom in the Rhythms of Rest (now available as an audiobook as well as paperback and kindle). You can see her many other book titles here, along with her Bible study guides.
You can listen to Lynne talk about these topics: empathy, bringing spiritual practices to life. Sabbath keeping for recent grads., and Sabbath keeping for families and children.
Lynne was interviewed for the podcast "As the Crow Flies". The first episode focuses on why listening matters and the second one on listening skills.
Here are two talks Lynne gave on listening (recorded in audio form on YouTube): Listening for Mission and Ministry and Why Listening Matters for Mission and Ministry.
"Lynne's writing is beautiful. Her tone has such a note of hope and excitement about growth. It is gentle and affirming."
— a reader
"Dear Dr. Baab, You changed my life. It is only through God’s gift of the sabbath that I feel in my heart and soul that God loves me apart from anything I do."
— a reader of Sabbath Keeping
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