Lynne Baab • Saturday September 19 2015
“How little can you say?” That’s the second piece of advice in a blog post about building relationships through better listening that I wrote about last week. The author suggests that we imagine ourselves playing a game.
The game we all usually play is: How smart can I make myself sound? Bad game. You want the other person to feel good. Let them sound smart. So here’s the game I like to play: How little can I say? The fewer words you speak, the more points you get. The only exception is asking questions when they pause. Don’t be interesting. Be interested.
I like the idea of playing a game to see how little we can say. That would provide good practice in being quiet in conversations to see what we can learn.
The author of the blog post believes that self assurance enables us to stop talking about ourselves, and insecurity makes us talk. Henri Nouwen would agree. In Bread for the Journey, he writes:
To listen is very hard, because it asks of us so much interior stability that we no longer need to prove ourselves by speeches, arguments, statements, or declarations. True listeners no longer have an inner need to make their presence known. They are free to receive, to welcome, to accept.
I like Nouwen’s phrase “interior stability.” There’s no doubt in my mind that interior stability or inner peace helps facilitate listening. The kind of inner tension that might make us talk too much can come from a variety of factors, including anxiety about not knowing what to say if the other person shares something personal or if they talk about something we are totally unfamiliar with or disagree with.
I think there are additional reasons why we often find it hard to stop talking. One factor is simply time. A few sentences of chatter take less time than asking a question and listening at length to the answer. Sometimes, when we have limited time, it’s totally appropriate not to ask questions that might elicit a long answer that we would have to cut off.
Another factor that can nudge us to talk rather than listen is energy. Good listening requires a lot of energy, and sometimes it’s just more energy efficient to chat a little bit and then walk away. Again, this is not all bad. We simply can’t listen intently every moment.
There’s an additional reason for failure to listen that breaks my heart. When I did the interviews for my book on listening, several of the interviewees said that they knew people who had never been listened to. How can we expect people to stop talking and listen if they’ve never had it modeled to them?
If you’re a person who has never been listened to, or if you’re mentoring someone who has never been listened to, then the game of seeing how little you can say might be a good thing to experiment with. I have some other advice for people who are looking for models of good listeners:
1. Read the Gospels. Jesus was a champion listener. Watch for the ways he paid close attention to the people he interacted with. He frequently spoke up and he frequently listened. He knew how to do both, and he is a great model.
2. Watch the pattern of the conversations in your life. Pay attention to conversations when you’re with people you like to be with. In what ways do they listen to you? Also, pay attention to the pattern of conversation with people who are hard to be with. What are their listening habits? I have learned so much from paying attention to the listening practices of people in my life, both good and bad.
3. Consider finding a spiritual director. Again, watch the pattern of listening on the part of your spiritual director and you will learn a lot.
Talking too much is such a common pattern. Even the best listeners fall into it from time to time. As often as you can, think about the challenge: “How little can you say?” And think about these words: “Don’t be interesting. Be interested.”
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Other posts about listening on this blog:
receptivity and listening
humility and listening
humility and listening part 2
listening wisely to people’s stories
my journey as a listener
why do we listen?
letting go of agendas as we listen
hearing God’s voice
an amusing story of why listening matters
“holy curiosity" as a way to think about effective listening
the role of listening in nurturing Christian discipleship
listening and hospitality
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Lynne M. Baab, Ph.D., is an author and adjunct professor. She has written numerous books, Bible study guides, and articles for magazines and journals. Lynne is passionate about prayer and other ways to draw near to God, and her writing conveys encouragement for readers to be their authentic selves before God. She encourages experimentation and lightness in Christians spiritual practices. Read more »
Lynne is pleased to announce the release of her two 2024 books, both of them illustrated with her talented husband Dave's watercolors. She is thrilled at how good the watercolors look in the printed books, and in the kindle versions, if read on a phone, the watercolors glow. Friendship, Listening and Empathy: A Prayer Guide guides the reader into new ways to pray about the topics in the title. Draw Near: A Lenten Devotional guides the reader to a psalm for each day of Lent and offers insightful reflection/discussion questions that can be used alone or in groups.
Another recent book is Two Hands: Grief and Gratitude in the Christian Life, available in paperback, audiobook, and for kindle. Lynne's 2018 book is Nurturing Hope: Christian Pastoral Care for the Twenty-First Century, and her most popular book is Sabbath-Keeping: Finding Freedom in the Rhythms of Rest (now available as an audiobook as well as paperback and kindle). You can see her many other book titles here, along with her Bible study guides.
You can listen to Lynne talk about these topics: empathy, bringing spiritual practices to life. Sabbath keeping for recent grads., and Sabbath keeping for families and children.
Lynne was interviewed for the podcast "As the Crow Flies". The first episode focuses on why listening matters and the second one on listening skills.
Here are two talks Lynne gave on listening (recorded in audio form on YouTube): Listening for Mission and Ministry and Why Listening Matters for Mission and Ministry.
"Lynne's writing is beautiful. Her tone has such a note of hope and excitement about growth. It is gentle and affirming."
— a reader
"Dear Dr. Baab, You changed my life. It is only through God’s gift of the sabbath that I feel in my heart and soul that God loves me apart from anything I do."
— a reader of Sabbath Keeping
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